Hotel First Aid courses
Hotels, with and without restaurants, have a Duty of Care to their staff, visitors and residents. As a consequence, Hotel owners and Hotel Managers must have appropriate First Aid provision in place, from Appointed Persons, First Aiders to First Aid kit(s) and other Health and Safety provisions. From Reception to Housekeeping and the Kitchen, Hotel First Aid provision needs to encompass all areas.
As your Hotel has employees then you must also comply with the Health and Safety (First Aid) Regulations. For instance you may need to:
- Provide adequate and appropriate first aid equipment and facilities
- Provide a suitable number of qualified first aiders
- Appoint a person to take charge where first aiders are temporarily absent or the provision of first aiders is not necessary (due to the nature of the activities; the number of employees; and location)
- Inform employees and volunteers of the first aid provisions made – including the location of any equipment or facilities and the identity of the first aider(s) or appointed person(s).
To determine what is required, you must carry out a Hotel Risk Assessment and draw up an appropriate plan to provide this cover. There is some useful information on the Health and Safety Executive website:
https://www.hse.gov.uk/firstaid/
If you own or manage a Hotel you should ensure that you have suitable provision in place, including sufficiently trained First Aiders across all departments. On this website you can find out more information about the requirements for those working in Hotels. If you want more information about First Aid training, do get in touch. Do also take a look at our selection of Online Training courses (not just First Aid, but Health and Safety, Fire and Food and Mental Health to name some others).
Which Hotel First Aid course should I choose?
Use the following guide to see which First Aid course is suitable for your Hotel Business.
Click the course title to find out more information about the course.
Click here to ask for a Training quotation for your Hotel staff.
The main courses that you can choose for a typical Hotel are:
Emergency First Aid at Work, which covers the Workplace requirements, but doesn’t deal with looking after children & babies (shouldn’t be a problem as they should be there with an adult), nor does it cover medical events such as strokes (it does cover heart attacks). This is the most popular First Aid course for Hotel Owners.
First Aid at Work, which builds on Emergency First Aid at Work to include medical emergencies, bone and muscle injuries amongst other Medical issues. More suited to larger Hotels, or Hotels that hold events to draw customers in.
Also worth considering…
Emergency Paediatric First Aid which deals with children and infants (not usually needed for a Hotel as the children will be supervised by parents). It doesn’t cover workplace requirements. If you do consider this useful (say you have a soft play area – even if unsupervised), then some Training Providers can combine this course with one of the above to save your staff having to take two courses.
Mental Health First Aid. Working at a Hotel is very customer facing and issues can arise from time to time. Hours are long, and the work can be very intense. By providing Workplace Mental Health First Aiders, support can be available when required.
Contact us if you would like more information or a Quotation for Training for your Hotel staff.
In general, most individual Hotels can probably be covered by Hotel Staff taking the 1-day Emergency First Aid at Work course. Larger Hotels or higher risk Hotels (such as a Hotel with a large outside area, multiple buildings and/or fire pits/barbeques) may wish to consider the 3-day First Aid at work course.
When considering how many staff need training you must allow for staff leave and sickness – as well as the First Aider falling sick or injuring themselves. Also consider the size of the Hotel, whether it is spread out, there are separate lodgings or outbuildings and consider spreading first aid skills across departments – kitchens, Front of House, Housekeeping and gardening for example.
Online Training – First Aid, Fire and Food safety, Staff Management and Customer Service etc.
Don’t forget our wide range of online courses for Hotel staff, too!